Installation of the new type USB driver does not go well. (SGTERM | SGEMCS : Ver6.00 or above versions | SGLCES : Ver5.00 or above versions | SGNETX : Ver2.00 or above versions)
Please reboot a personal computer in the state where switched on the power supply of a controller, set the interface as USB, and it connected with the personal computer.
Are all USB drivers common ? (SGTERM | SGEMCS | SGLCES | SGNETX :All Version)
The USB driver changes with versions of the software to be used.Please use the USB driver contained in CD-ROM on which software was included, or the download file.
Can I use the software on the Windows8? (SGTERM | SGEMCS | SGLCES | SGNETX :All Version)
There is fault in part.Please ask for details.
Can I use the SGNETX on the .NETramework4.5? (SGNETX : 2.00 or later)
Since it corresponds to NetFranework3.5, Please specify .NetFramework3.5 at the time of project creation.
Can I use the GPIB product of each company? (SGTERM | SGEMCS | SGLCES | SGMACS | SGNETX | SGACTX | SGSFSX :All Version)
It corresponds only to the GPIB product by the National Instrument company.
Can I use the USB-Key on the experience version? (SGTERM | SGEMCS | SGLCES | SGMACS :All Version)
Although the experience version can also be used, at the time of purchase, Serial ¢ñ of the regular version needs to be shown.
Can I use the software on the 64bit OS? (SGTERM | SGEMCS | SGLCES | SGNETX :All Version)
The software of the following versions can use.(No products(versions) other than the following correspond. )
¡¦SGTERM 6.0.0 or above versions
¡¦SGEMCS 6.0.0 or above versions
¡¦SGLCES 5.0.0 or above versions
¡¦SGNETX 2.0.0 or above versions
Can I use the USB3.0? (SGTERM | SGEMCS | SGLCES | SGMACS | SGNETX | SGACTX :All Version)
It does not correspond to USB3.0, it cannot be used.
Can I use the USB key by the software of which version? ( - )
The software of the following versions can use the USB key.
¡¦SGTERM 4.0.0 or above versions
¡¦SGEMCS 4.0.0 or above versions
¡¦SGMACS 3.0.0 or above versions
¡¦SGLCES 3.0.0 or above versions
¡¦SGCAMS 3.0.0 or above versions
I want to use the software license registered with another personal computer. (When a personal computer breaks down etc.) ( - )
Issue of 1 license is foundations to one serial number. By failure, change, etc. of a personal computer, when unavoidable, we publish a password again free of charge only once. In that case, please demand a password again from Demand the key (password) to open the lock page.
However, in any cases, the issue from the 3rd time serves as a charge.
If it performs by Windows Vista, I can save neither data nor a hardware requirement. ( - )
Please start a software by "administrator authority" in Windows Vista. Refer to it here for details.
I cannot install a software in Windows Vista. ( - )
Please use a Windows Vista compatible version. Perform installation by "administrator authority." Refer to it here for details.
By SGCommander, the contents of a setting when performing last time are not displayed. Aren't the contents of a setting saved? (1.0.0¡Á)
When SGCommander is used by a general user, the contents of a setting cannot be saved. Therefore, the contents of a setting when performing last time are not displayed. Since the user (an administrator, power user) with the authority more than a power user can save the contents of a setting, these are displayed. A general user can use SGCommander usually.
At the time of starting of software, I get an error message which cannot be read. ( - )
This message is displayed when software is started by a general user. A message is not displayed when it is used by a user (an administrator, power user) with the authority more than a power user.
If the password is registered by the user with administrator authority, even if this message is displayed, you can click the "O.K." button and can use software.If you have not registered the password yet, please register it.